Scott Berkun just posted a great rant titled, Calling Bullshit on Social Media. I suggest everyone read it. Berkun raises good points - and I agree the hype around social media warrants taking a critical look. Despite being in general agreement, there are a few areas I can't abide, starting with this statement: "Social media is a stupid term. Is there any anti-social media out there? Of course not. All media, by definition, is social in some way.
Railing against the popular lexicon is always a losing bet. Language is formed by collective agreement and it sticks because it resonates and serves a purpose. The words we use to assign to concepts can reveal quite a lot. Rather than dismissing it, we should try and learn from it. I have written before that I believe the term "social" is a new metaphor for understanding how we will transact business and conduct government. As Lakoff and Johnson so aptly pointed out in Metaphors We Live By, metaphors play a crucial role in shaping our very thought and action. We should take the "social" in social media seriously. - writes Joshua-Michéle Ross